Families We Have Worked With
What Families Say About the Process
Not what we say about ourselves — what families who have sat in the room with us say about the experience of working with Kinbridge.
Back to Home380+
Families supported
4.7
Average satisfaction score
92%
Book a follow-up session
6+
Years in Bangkok
In Their Own Words
A selection of feedback from families across Bangkok who have used Kinbridge services.
Araya Petcharat
Bangkok, Silom area · June 2025
We came to the workshop not knowing exactly what to expect. What surprised me was that we left with actual, printed materials we could use at home. The facilitator was calm and organised throughout — no sense of anyone being steered toward a particular direction. I would go again if a difficult topic comes up.
Family Communication Workshop
Michael Kavanagh
Expat family, Bangkok · June 2025
We are an international family and have found most services in Bangkok not quite set up for bilingual situations. Kinbridge was different. The facilitator moved between English and Thai without any awkwardness, and both my wife and I felt equally heard throughout the session. The only reason I did not give five stars is that the first booking process took a couple of days to confirm — small thing.
Mediation Facilitation Session
Nattaya Locharoenrat
Bangkok · July 2025
The documentation service was exactly what we needed after two long facilitation sessions. We had reached a clear understanding as a family but were worried we would remember it differently a few months later. The Kinbridge team turned our notes into a clean, shared document within a few days. Very straightforward process.
Family Agreement Documentation Support
Prawit Wongsuwan
Bangkok, Sathorn · June 2025
I had tried to have the same conversation with my family several times on our own. It never went anywhere. Bringing in a neutral facilitator changed the dynamic — not because they said anything particularly clever, but because everyone knew there was a structure and a person holding the space. That alone made a difference.
Mediation Facilitation Session
Sophie Beaumont
French expat, Bangkok · July 2025
We used the communication workshop first, and my husband and I both felt it was useful on its own — even before we needed to have a more structured conversation. The printed prompts they gave us are still on our fridge. We went back for a facilitation session three weeks later. Good experience overall.
Communication Workshop + Facilitation
Khun Thongsuk
Bangkok · June 2025
Very professional from the first contact. I was not sure my other family members would agree to participate, but the way Kinbridge explained the voluntary nature of the sessions — and the fact that no one is pushed toward any outcome — made it easier for everyone to say yes. Session itself ran smoothly.
Mediation Facilitation Session
How Families Have Used Our Services
Three brief case studies showing different starting points and how families moved through the process.
Starting Point
The Challenge
An international family with different communication styles and languages was finding it hard to have productive conversations about shared parenting arrangements following a change in living situations. Previous attempts to discuss things directly had escalated and ended without resolution.
What We Did
The Process
The family attended one communication workshop together, which introduced a shared framework and vocabulary for their discussions. They then booked two facilitation sessions over three weeks, with the facilitator holding space while each person set out their priorities. Notes were taken at each session.
Outcome
What Changed
By the end of the second facilitation session, the family had reached a shared understanding on the key points. They used the documentation service to produce a clear written record of what had been agreed. Three months later, they described the arrangement as "still working."
Timeline: 4 weeks total · 3 sessions
Starting Point
The Challenge
A Thai family needed to make a significant shared decision about caring responsibilities for an elderly parent. Different family members had different views and felt that conversations on the topic became tense quickly, with some family members not feeling heard.
What We Did
The Process
A single facilitation session in Thai was arranged. The facilitator spent the first part helping each family member express their perspective without interruption — something they had found difficult to do on their own. The second part focused on identifying shared values and practical options.
Outcome
What Changed
The family did not resolve everything in one session, but they described the conversation as the most productive they had managed in two years. They came back for a second session two weeks later, and the family noted a noticeably calmer tone in subsequent discussions at home.
Timeline: 2 sessions over 2 weeks
Starting Point
The Challenge
A couple attending co-parenting sessions with another provider had reached a detailed verbal understanding but had nothing in writing. They were worried different recollections of the same conversation might cause confusion later, but did not need any formal document — just a tidy, organised record.
What We Did
The Process
The couple shared their existing notes with the Kinbridge documentation team. We organised these into a clear, indexed document structured around the key topics they had discussed — with no advice added and no language changed beyond tidying for clarity.
Outcome
What Changed
They received their finalised document within five working days and both confirmed it accurately reflected what they had agreed. They described the service as "simple and exactly what we needed." No follow-up sessions were required.
Timeline: 5 working days · Documentation only
Reach Us Directly
We are glad to answer questions before you decide whether Kinbridge is right for your family.
Phone
+66 2 233 6817Address
76/5 Silom Rd, Bang Rak
Bangkok 10500
Hours
Mon–Fri: 9:00–18:00
Sat: 10:00–15:00
Ready to Find Out More?
A brief, no-obligation conversation with the Kinbridge team is a good starting point. We will explain our approach and help you understand whether our services fit your family's situation.
Get in Touch